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FAQ

Privacy Policy

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
To comply with any applicable laws and regulations.


When you purchase tickets, you are using our WooCommerce.com plugins. Your information is stored and managed on our website server. These sites do not have access to registration data or records that are stored on our website. You can find out more about their rights and privacy information on their website.

​All direct payment gateways offered by WooCommerce and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Our company is hosted on a hosting platform which provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through their data storage, databases and the general hosting applications. They store your data on secure servers behind a firewall.  

We may contact you to notify you regarding your account or purchases, to troubleshoot problems with your account or purchases, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about events or our company, or as otherwise necessary to allow you to obtain services / attend events that you have paid for, to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail depending on the information you have provided to us.

We do not sell your information to any other entity or company.

If you don’t want us to process your data anymore, please contact us at https://apcalrocknranch.com/contact or info at apcalrocknranch.com or send us physical mail to: ApCal Rock’n Ranch, 7409 Road 32, Madera, CA 93637

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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